TrueCommerce, provider of supply chain and trading partner connectivity, integration and omnichannel solutions, has been selected by Costa Coffee, The European coffee chain, to spearhead their global EDI expansion.
TrueCommerce will support Costa Coffee’s ambitious growth plans by providing unified EDI integration and enhancing operational agility.
As Europe’s foremost coffee retailer, Costa Coffee has a vast and growing presence with more than 3,000 establishments spread across the continent. The company’s decision to partner with TrueCommerce highlights their commitment to optimising operations and enhancing their global supply chain capabilities.
Costa Coffee, renowned for its premium coffee and exceptional customer service, is now employing TrueCommerce’s fully managed EDI solution to refine its operations. This solution will seamlessly integrate with Costa’s existing ERP system, Microsoft Dynamics 365 Finance and Operations, making it an ideal match for the company’s extensive EDI needs.
Given its expansive network, Costa Coffee required a solution capable of adapting to its rapid growth and evolving requirements. Keith Patterson, Global Enterprise Architect at Costa Coffee highlights, “In addition to the scalability and reliability demands of our ever-growing organisation, we were concerned with future-proofing our trading partner connectivity. The EDI platform provided by TrueCommerce will ensure we are well-prepared for ongoing growth during this exciting period for our business.”
Matthew Wilcock, Senior Vice President, Sales, Europe at TrueCommerce, emphasises the partnership’s value: “Our collaboration with Costa Coffee is aimed at enhancing scalability, reducing risk, and accelerating growth. By leveraging our advanced EDI solutions,
“Costa Coffee will benefit from improved operational efficiency and reduced technical burdens, enabling them to focus on expanding their market presence with agility. We look forward to supporting Costa Coffee’s continued success.”
TrueCommerce is set to deliver vital support for maintaining high standards and achieving international goals. The solution ensures EDI compliance and fosters better interactions with customers, suppliers, and logistics providers.